Practical Problem Solving

Practical Problem Solving-22
This is a fundamental building block of Toyota’s success and is practised by all employees at all levels.

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Creative Safety Supply takes a streamlined look at some of the major principles and processes that Toyota has used, implemented and maintained, to become one the world's product and manufacturing juggernauts.

These simple 8 steps are, in reality and truly simple - you just need to make them a part of your daily ay of doing business.

How can we propagate our learnings across the organization? “Document and standardize the process that for all our instances and jobs proper alerts must be in place so that we know when they are malfunctioning” This was my take on how we can learn from a cross-discipline organization like Toyota on how to have a process and framework in place to solve problems effectively.

Afterall, problem-solving is supposed to be fun and having a proper framework in place, helps us keep it that way!

Recently I was reading It almost felt trivial that this sort of framework would be invaluable to software engineers too (in fact for everyone). And finally countermeasures, evaluations, and countermeasures. Here from the direct cause, we expose and go deep to the root cause of the problem by asking WHY five times. 4th Why – Why CPU reached 100% – Because server instance size was not enough to handle increased number jobs. 5th Why – Why server size was not enough to handle the spike in usage – Because our auto-scaling is slow.

When confronted with a problem, first we want to make it crystal clear and get a grasp of the real point of cause. By asking a series of 5 whys, we can generally get to the root cause of the problem and fix it there instead of just duct-taping it and be waiting for it to rise again.•Earlybird discount of 10% for the first 75 delegates •20% discount when registering 5 or more delegates 24th - 25th October 2019 Since we organised our first UK Lean Summit way back in 1997, we've always tried to push the frontiers of Lean Thinking - both in terms of lean research and lean practice.For 2019 we've partnered with The Learning Trust in order to bring a Summit linking the world of business with learning.We all will agree to a certain point that having a system/process for anything reduces chances of errors. Metric X is showing incorrect value” This doesn’t show the actual problem, but just a perception of how some internal user saw it. As you are seeing the problem first hand, we want to gather as much information as possible. So the entire analytics data was actually not consistent. This will lead us to the vicinity of the root cause, which we find in step 4. Analytics system is working correctly, just that it sometimes doesn’t get updated every 5 minutes like it’s supposed to.As an engineer or someone people look forward to propose solutions to problems it’s beneficial to have a framework in place to solve problems effectively. The first step is to perceive all the information available at this point information of time. Next step is to clarify the problem to scope it down. Next step is to dig a little deeper and try finding the point fo cause. Here we rule out other possible causes, like a bug in the code or wrong data was tracked in the first place. 1st why – Why was data inconsistent: Because analytics didn’t get updated on time. 2nd Why – Why analytics were not updated on time – Because scheduled ETL jobs didn’t run on time. 3rd Why – Why the schedule jobs didn’t run on time – Because CPU usage was 100% 4.And then the use of the ‘5 whys’ , a simple tool, which is so effective in drilling down the causality chain to the true root causes.So going through a case study to practise these steps, how did we do? And the point here is, if we, as Lean practitioners, aren’t able to problem solve in a systematic way, how can we expect to coach and lead others to do the same? 17th - 19th November 2014 Lean Transformation: Practical Next Steps - As part of our mission to help organisations with their Lean journeys we are holding the annual UK Lean Summit at Chesford Grange Hotel, Kenilworth.Some refer to it as an "8-step problem solving" method.It's a shame that more people don't know about it since it's second nature to Toyota people. I had been using A3 problem solving methods for years, thinking of it in terms of the PDSA or Plan-Do-Study-Adjust model.There's a time and a place for simple "just do it" problem solving.But, when we need to dig deeper, PPS is a very helpful framework that structures our thinking and our improvement mindsets.


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